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We offer a 30-day return policy on most items. To be eligible for a return, your item must be unused and in the same condition that you received it, with all original packaging and tags attached.

Some products, such as personal care items, cannot be returned for hygiene reasons. These will be clearly marked on the product page.

To start a return, please contact our customer service team at support@trendingtrove.shop with your order number and return reason.

To return an item, please follow these steps:

1. Contact our customer service team at support@trendingtrove.shop with your order number and reason for return

2. Our team will provide you with a return authorization and instructions

3. Package the item securely with all original packaging and tags

4. Ship the item to the address provided in the return instructions

5. Once we receive and inspect the return, we'll process your refund to the original payment method

Customers are responsible for return shipping costs unless the return is due to our error (you received an incorrect or defective item).

If you received a defective item or we sent the wrong product, we'll cover the return shipping costs and send a prepaid return label.

For international returns, customers are responsible for any customs fees or import duties that may apply when returning items.

You can track your order in two ways:

1. Via the tracking link in your shipping confirmation email

2. By logging into your account on our website and viewing your order history

Please note that tracking information may take 24-48 hours to update after your order has been shipped. If you have any questions about your order status, please contact our customer service team with your order number.

You can modify or cancel your order within 1 hour of placing it. After this time, your order enters our processing system and cannot be modified.

To request a modification or cancellation, please contact our customer service team immediately at support@trendingtrove.shop with your order number in the subject line.

If your order has already been processed or shipped, you'll need to follow our return process for any unwanted items.

We accept the following payment methods:

- Credit/Debit Cards (Visa, Mastercard, American Express)
- PayPal
- Apple Pay
- Google Pay
- Shop Pay

All transactions are secure and encrypted using industry-standard SSL technology.

Yes, your payment information is completely secure. We use industry-standard encryption and security protocols to protect your personal and financial information.

Our website is PCI DSS compliant, which means we follow all security standards established by the major credit card companies to ensure your data remains protected.

We never store your full credit card details on our servers. All payment processing is handled by trusted third-party payment processors.

Your payment method will be charged immediately when you place your order. If for any reason we cannot fulfill your order, you will receive a full refund.

For pre-order items, you'll be charged at the time of order, not when the item ships. We clearly mark pre-order items and provide estimated shipping dates on the product page.

We provide detailed size guides on each product page for clothing and accessories. To find your perfect size:

1. Check the "Size Guide" tab on the product page
2. Take your measurements according to our measuring guide
3. Compare your measurements to our size chart

If you're between sizes, we generally recommend sizing up. If you need specific advice, please contact our customer service team.

We are committed to ethical sourcing and sustainability. We carefully select suppliers who share our values and maintain ethical standards in their production processes.

Many of our products feature eco-friendly materials and packaging. We're continually working to increase our range of sustainable options.

For more information about our commitment to ethical sourcing, please visit our Sustainability Page.

Warranty coverage varies by product category:

- Electronics: 12-month warranty against manufacturing defects
- Home & Kitchen appliances: 6-month warranty
- Fashion & Accessories: No formal warranty, but covered by our 30-day return policy

For warranty claims, please contact us at support@trendingtrove.shop with your order number, photos of the defect, and a description of the issue.